
Overseas Customers
share
・Ordering Points to keep in mind
Information
Thank you for coming to shop with TOUDOUKAN.
This page mainly explains how to use mail order for international customers.
Throughout our pages you can find all the Pro-wrestling and Martial arts items including masks, figures, toys, gears, clothing, autographs, DVD, VHS, programs, books, magazines, and so much more!
If you have any questions, Please feel free to contact us.
[emailaddress] way@toudoukan.com
[STORE IMFORMATION]
Toudoukan began as a pro-wrestling book cafe in 2001 at Suidobashi.
The Japanese characters for ''TOU-DOU-KAN'' means ''Fighting Way Hall''.
Toudoukan is now known as one of the world's largest pro-wrestling and MMA stores.
Masks,Figures,Books,Magazines,DVD,LP,Posters,T-shirts,over 90,000 items on stock on the floor.
Over 200 new items continulously updated on our website daily.
We have customers visiting us from all over the world who enjoy culture, which is getting more popular every year. Toudoukan aims to let more and more people see our culture and enjoy them.
We’re open every day from 11:00 a.m. To 9:00 p.m.
We'll see you all at Toudoukan !
Points to keep in mind
[ Ordering ]
・When an order is placed an order automatic reply is sent to you. If your order has additional shipping charges or an item out of stock a notification will be sent to you within one day. If you do not have them, you will receive an email notification of shipment within a day of placing your order.
・We charge a minimum amount for shipping at checkout on orders to ensure smooth and fast shipping. If your shipping charges are higher than that, the invoice for it will be sent to you within one day of the order. We kindly ask for your understanding in advance that if you want to cancel your order because of high shipping costs, you will be refunded the amount of your order minus the transfer fee.
・The shipping charges vary depending on various aspects, such as the country items are delivered to, the size of the boxes, and the total weight of the boxes. Please refer to the guidance for approximate shipping costs.
・You may have to pay import taxes, customs duties etc. These fees are decided by your country's tax office. These fees are not included with the shipping cost, and you will need to pay these when your item arrives.
・Unfortunately, due to system limitations, we are unable to accept additional orders or combine orders with other orders.
[ Item availability ]
Items available online are also available in physical stores. Our staff have to manually confirm that items are still available. If an item is sold out, you will be notified within one day.
・If part of your order is sold out, a notification will be sent to you within one day. please reply whether you want it shipped or cancelled. If no reply is received within 72 hours, your order including other items will be automatically cancelled.
If all items are sold out the order will be canceled.
[ Deadlines ]
・If your order has additional shipping charges a notification will be sent to you within one day. Invoices for additional shipping charges not paid within 48 hours will be automatically cancelled with a refund minus a transfer fee.
・If part of your order is sold out, please reply whether you want it shipped or cancelled. If no reply is received within 72 hours, your order will be automatically cancelled.
・If you choose to pick up your purchases at the store, they can be put on hold for up to one month. Please let us know when you will be coming. After one month it will be automatically cancelled.
[ Cancellations ]
・We do not accept any cancellation requests after an order has been placed.
・We charge a minimum amount for shipping at checkout on orders to ensure smooth and fast shipping and if your shipping charges are higher than that, the invoice for it will be sent to you within one day of the order.
We thank you for your understanding in advance that if you want to cancel your order because of high shipping costs, you will be refunded the amount of your order minus the transfer fee.
Shipping Cost
DHL fees are determined by size, weight, and distance of the packed box.
We can ship all over the world.
The higher price will be applied to either weight or size.
Size:total length of three sides (L+W+H)
box sizes
15.2inch×10.8inch×5.5inch→5kg
15.2inch×11.6inch×12.2inch→7kg
☆example of shipping cost☆ ※Approximate amount
【Estimate Shipping Cost / America Area】
~2.0㎏ → 5,200Yen
2.5㎏~5.0kg → 8,000Yen
7.5kg → 20,000Yen
※After 5.5 kg, the price will increase by about 2,000 yen for every 0.5 kg.
【Estimate Shipping Cost / Europe Area】
0.5~2.0㎏ → 3,800Yen
2.5㎏~5.0kg → 8,000Yen
7.5kg → 22,000Yen
※After 5.5 kg, the price will increase by about 2,500 yen for every 0.5 kg.
【Estimate Shipping Cost / East Asia Area】
~2.0㎏ → 2,800Yen
2.5㎏~5.0kg → 4,000Yen
7.5kg → 9,200Yen
※After 5.5 kg, the price will increase by about 1,000 yen for every 0.5 kg.
【Estimate Shipping Cost / Southeast Asia Area】
~2.0㎏ → 2,800Yen
2.5㎏~5.0kg → 4,900Yen
7.5kg → 11,000Yen
※After 5.5 kg, the price will increase by about 1,000 yen for every 0.5 kg.
・Shipping costs fluctuate little each month and we charge you for the actual shipping costs.
・Due to the size of the box to be delivered, if the shipping fee becomes extremely higher than the shipping fee due to the original weight of the product, we may divide it into several items and send them separately.